Senior Manager, Centre for Conflict Resolutions and Ethics (CCRE) Programs and Services

WHO WE ARE

The Canadian Forces Morale and Welfare Services (CFMWS) supports the Canadian Armed Forces members and their families wherever they are in the world through the provision of fitness, recreation and leisure activities, family and charitable support, retail as well as personal financial services. We offer our employees the opportunity to work with a purpose every day in an inclusive, healthy, respectful and rewarding work environment.

THE ROLE

Coaching, restoration, empowerment, are these words that resonate with your passion for helping shape the culture of an organization? We have an amazing opportunity for a Senior Manager for the Centre of Conflict Resolution and Ethics at CFMWS! This leadership role is offering a blank canvass to shape our programs and policies that affect the workplace culture. What is to be done? Manage, plan, organize and deliver the programs and initiatives that fall under formal human rights, harassment and workplace violence prevention, disclosures of wrongdoing, ethics, conflict coaching, and workplace restoration. It is an active role where your coaching skills will be needed to help our clients move through conflicts and at the same time use your organization and leadership skills to define our programs and policies. The best of both world!

QUALIFICATIONS NEEDED

Education, Certifications and Licenses

Bachelor’s degree in, Sociology, Human Resources, Psychology or a related field AND several years of experience in conflict/complaint resolution or a related field

AND

Conflict Management certificate

Qualified Mediator designation, an asset

Experience

• In developing programs related to conflict resolution, coaching and restoration
• In alternative dispute resolution techniques
• In conducting workplace assessments, group processes and providing coaching
• In reviewing legislation, jurisprudence and application of precedence
• In providing advice on policies and procedures
• In preparing training programs
• In conducting presentations
• In preparing contracts, correspondence, and reports
• In budget administration
• In personnel administration
• In business and strategic planning
• In managing a complaint process
• In interpreting and applying legislations, policies, procedures, and regulations

Competencies, Skills and Abilities

Client focus, organizational knowledge, communication, innovation, teamwork and leadership.

LANGUAGE REQUIREMENTS

Bilingual Essential

Reading: Advanced

Writing: Functional

Oral: Advanced

BENEFITS AVAILABLE

Health Benefits: Drug coverage, travel insurance, dental, vision, life insurance, disability insurance and accidental death and dismemberment coverage.

Work Life Balance: A wide range of paid/unpaid leave, including paid vacation, family related leave and personal days.

Retirement Planning: A Defined Benefit Pension Plan and Group Savings Plans.

Learning and Development: Tuition Assistance Program and Advanced Learning Program, payment of professional association memberships, online learning opportunities and second language training. Perks: Discounts through CFAppreciation.

OTHER INFORMATION

• CFMWS’ Human Resources division provides a full range of HR programs and services to more than 4000 employees in over 60 locations across Canada, the U.S., Europe and in deployed operations. Our HR division develops policies, programs and practices, which are compliant with legislative requirements, and support talent recruitment, development and retention.
• This position has an assigned location and may allow flexible work options such as remote or hybrid work but the employee must be able to report to the assigned work location at their own cost if required. Remote work may be required depending on health and safety considerations.

START DATE

To be determined

Salary: 97900.00 - 122420.00 CAD Per Year

Location: Ottawa, Ontario 

INCLUSION AND ACCOMMODATION

CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of the communities in which we live. Accommodations are available to all candidates identifying a need during all or any parts of the selection process.