Manager, Human Resources

Job Title: Manager Human Resources

Employee Group: Non Union

Department: Human Resources

Reports To: VP, People and Strategy

JOB SUMMARY

Purpose of the role: Partnering with the leadership team and the operational leaders, the Manager, Human Resources drives superior business outcomes and enables the organization’s values by creating a workplace culture that promotes compassion, accountability, respect, and empowerment. The HR Manager will collaborate with leaders to develop and implement a people plan that supports team members in bringing their personal best in service of caring for each other and for our patients, residents and clients. The HR Manager will provide leadership in the development and delivery of advanced HR practices focused on fostering a high-performance culture and respectful work environment that attracts, retains and inspires the best talent.

KEY ACCOUNTABILITIES & SUCCESS CRITERIA

• Provide leadership, consultation and execution of key HR functions including: Talent Acquisition, Workforce Planning, Total Rewards & Recognition, Succession Management, Performance Development and Retention. Keep abreast of Human Resources best practices and changes in HR employment laws, policies and procedures and share best practices with leaders to facilitate continuous improvement. Lead HR strategic initiatives from current state to the desired future state through idea generation, planning, design, implementation, and evaluation. Integrate approaches to facilitate equity, diversity, inclusion and Indigenous reconciliation into HR practices and processes. Participate as a key member of the People & Strategy leadership team to ensure alignment of practices, processes and systems within the People & Strategy portfolio. Establish and maintain strong business relationships with leadership and serve as a valued business advisor on HR functions. Address employee questions and concerns. Investigate complaints and advise management on appropriate course of action. Work with legal counsel as necessary on any legal / HR related matters, including attending any legal proceedings as required. Plan and lead negotiation process for all collective agreements for the organization and manage the overall labour strategy to ensure compliance with industry trends and positive management outcomes. Cultivate strong working relationships with the senior leadership team, leadership team and operational leads across the organization, regulatory bodies, service partners and other external and internal stakeholders. Lead full-cycle recruitment including sourcing, screening, testing, interviewing, reference checking and employee orientation. Lead the development and management of all documentation including job descriptions, job postings, interview templates, and employment offers. Manage the exit of employees including conducting exit interviews or preparing termination plans and documentation. Lead the development and execution of the onboarding and orientation processes for all new employees. Develop and implement an employee recognition program with various cost-effective ways to reward achievements. Lead quality improvement initiatives in the area of people practices. Identify and validate employee lifecycle and talent management gaps in the business through data and root cause analysis to build business cases demonstrating costs and ROI’s of talent management recommendations. Monitor and communicate emerging HR trends and issues as they relate to SJLB, including analyzing data and recommending solutions to improve HR practices across the organization. Provide subject matter expertise and advice for any and all occupational and non-occupational claims for injuries, illnesses, etc., including assistance in the creation and submission of Form 7’s, early and safe return to work plans and lead the management of long-term disability claims. Maintain the performance management system including coaching, mentoring, and formal appraisals. Provide proactive advice using data, insights and analytics to inform business and talent decision making as well as quality improvement initiatives. Create and execute change leadership plans to socialize and educate on HR policies and procedures for employees and managers in collaboration with the leadership team. Oversee a small team of HR professionals, supporting their performance and ensuring ongoing development through coaching and individual development. Plan, lead and manage the design and implementation of policies, procedures and processes within the HR programs. Provide leadership and guidance to the HR team to ensure constant process improvement and increased efficiency. Develop and implement supporting policies, practices, and systems that comply with relevant legislation, health and safety and other statutory regulations including but not limited to: The Long-Term Care Homes Act and Regulations, Employment Standards, Public Health directives, Ministry of Labour requirements, etc. Coordinate policy reviews and analysis including developing and implementing new policies in consultation with senior leadership, and operational leadership. Contributes to a transparent culture of client and staff safety by adhering to and abiding by patient and staff safety policies and procedures set by SJLB Promotes an environment that encourages and supports change using change leadership theory.

*St. Joseph’s Lifecare Centre Brantford is currently undergoing an organizational design review. This position may be required to perform additional related job functions beyond this description as a result.

QUALIFICATIONS & SKILLS

• Minimum 5-8 years of leadership experience with a proven track record of success as a strategic and creative organizational leader in roles that have involved responsibility for Human Resources and Labour Relations delivery in a complex unionized environment. Minimum Undergraduate Degree – Business, Human Resources or related program Certified Human Resources Leader (CHRL) Designation preferred. Deep subject matter expertise and a comprehensive understanding of progressive Human Resources policies, strategies and processes, and related legal context. Proven expertise in the area of talent management and learning and organization development with a track record of successfully implementing and sustaining these programs. Confidence in communicating, influencing and coaching employees and organizational leaders with the ability to use different communication styles. Ability to analyze various forms of data, synthesize information, anticipate future trends/consequences, and create innovative strategies and flexible plans. Strong systems thinking and the ability to critically analyze data and identify solutions and associated impacts. Action-oriented, with the ability to manage and drive through ambiguity as needed. An approachable leader who has proven to be an exceptional influencer with the ability to build strong relationships and excellent communication (written/verbal). Ability to communicate and display a high level of professionalism in-person, verbally and in written formats. Ability to successfully negotiate resolutions among senior leaders to reach a common understanding and achieve strategic goals.

It’s a great time to help shape how health care is delivered in Ontario. To apply to this exciting opportunity, please submit a curriculum vitae in confidence, outlining how your knowledge, experience, and personal attributes are a good fit with the requirements of this position and the values of St. Joseph's Lifecare Centre Brantford by August 31, 2022, to: https://sjhcg.startdate.ca/#/

St. Joseph’s Lifecare Centre Brantford recognizes the importance of immunization to protect our residents, staff, and others from COVID-19. As such, subject to any verified medical exemption or accommodation required by applicable human rights legislation, it will be a condition of employment that all new hires have received all required doses of a COVID-19 vaccine approved by Health Canada.

St. Joseph's Lifecare Centre appreciates all responses. However, only candidates under consideration will be contacted.

St. Joseph’s Lifecare Centre Brantford is an equal opportunity employer and strives for equity, inclusiveness, and diversity in all programs, facilities, and people. St. Joseph’s Lifecare Centre Brantford is committed to creating a barrier-free, accessible organization, utilizing a collaborative approach in supporting persons with disabilities during the recruitment, assessment, selection, hiring, and the ongoing employment life cycle. Upon individual request, the Lifecare Centre will endeavor to remove any barrier to the employment lifecycle to accommodate those employees with disabilities. Should any employee require accommodation through the employment lifecycle, please contact Human Resources.