Human Resource Business Partner

At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

Chez Shoppers Drug Mart/Pharmaprix, nous innovons en matière de santé et de bien-être au Canada. Des ordonnances aux cliniques sans rendez-vous, en passant par un programme de fidélisation des plus appréciés, nous prenons soin de nos clients et les soutenons grâce à des nouvelles approches tous les jours. Avec plus de 1 300 magasins détenus et exploités localement d’un océan à l’autre, le réseau de Shoppers Drug Mart/Pharmaprix est un milieu de travail et de magasinage formidable.  Nous sommes déterminés à bâtir une équipe talentueuse prônant la collaboration, la générosité et l'inclusion. Joignez-vous à notre équipe et contribuez à créer un avenir sain pour votre carrière et pour tous les Canadiens.

The Human Resources Business Partner is an Internal Consultant/Advisor to regional resources and Associate-Owners for all Human Resources Management disciplines. You will be fully conversant with corporate policies, National Standards, Associate-Owner guidelines and related legislation.  As the Human Resources Business Partner you will be accountable for all employee relations/labour relations activities and for the implementation of all Human Resource initiatives in the region.

What You'll Do:

• Coaching- Coach Associates, management team members, and business unit teams on employee relations issues and HR matters in order to increase their level of knowledge and application.

   

• Employee Survey- You will manage, advise and guide Associates and District Managers in the interpretation and follow-up of store staff surveys, including action plan development, as required.

   

• Employee Relations- Audit employee relations practices at all stores. Identify and monitor high risk stores and manage the risk with the Associate and business unit teams.

   

• HR Standards- Ensure National HR Standards are in place for all stores, i.e. maintain and revise human resources policies and procedures to reflect corporate policies.

   

• Compensation- Recommend and implement wage and benefit programs and rate adjustments for store staff including the Pharmacists Quarterly Wage Review process.  Complete compensation surveys on competitor data as required. Monitor and identify changes in union and non-union market situations.

   

• Compensation- Manage the Pharmacist Quarterly Wage Review process.  Advise and guide Associates and respective Operation resources as to wage survey findings and recommend appropriate actions as required. Communicate local market situations in a timely manner.

   

• Employee Relations- Liaise and advise Associates and Management Teams on personnel problems, employee relations issues and the interpretation of store personnel policies and procedures to ensure they are consistent with provincial legislation and common law decisions i.e. Terminations; human rights; etc.

   

• Store Operations- Advise and implement store operating initiatives, particularly as they relate to front store and cosmetics, in making proactive strategic decisions to ensure the right person is at the right place, at the right time to meet customer demands.

   

• Leadership- Provide hands-on human resource leadership and Business Team support in any acquisition activity, new store openings, relocations, store closures and required downsizing.

   

• Liaising- Liaise and advise with Peers Executive and Peers members to assist their understanding of and commitment to new processes and initiatives implemented by the company.

   

• Orientation- Conduct, coach and follow up on new Associate Orientation as required.

   

• Retention- Support Pharmacist Retention through monitoring compliance of the 16 point promise.

   

What You'll Need:

• Education- Degree in Human Resource Management/Industrial Relations and professional designation.

   

• Experience- A minimum ofm 5-7 years of progressive human resource experience with detailed knowledge of provincial Human Resources legislation and regulations.

   

• Project Management- Strong Project Management skills i.e. ability to implement programs.

   

• Computer Skills- Strong proficiency using Windows Suite, including MS Word and Excel

   

• Self-Management- You must have exhibited independent judgment by making sound justifiable decisions, and by taking appropriate action in solving problems.

   

• Relationship Building- Ability to establish strong relationships, build trust, confidence, and influence the client group.

   

Important Notes:

• Travel - This role can be up to 70% travel per week throughout the region. Travel by car and plane as required to various locations.

   

Why Shoppers?

At Shoppers Drug Mart, we have always remained true to our belief that the root of our success lies with our people. We pride ourselves on providing more ways to care about our patients, customers and community.

We offer unique work, and the benefits you would expect from a large corporation, all with a smaller company feel, as well as:

• A high energy and varied workplace that strives for and rewards excellence.

   

• Competitive pay structures, rewarding strong and consistent performance

   

• A highly customizable benefits plan, including a vacation purchase option

   

• Peer recognition programs

   

• Employee discounts on in-store purchases

   

• Opportunities for skill development and advancement in your work

   

• Learning and development through our SDM University

   

• Strong culture of charitable and community involvement

   

• Unique chance to work with an organization that is committed to improving the health and well being of Canadians

   

Why work at Shoppers Drug Mart? Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through SDMU. Take ownership of your work and find more ways to care about your work, co-workers, customers and community.

In addition, we believe that compliance with laws is about doing the right thing.  Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Pourquoi travailler chez Shoppers Drug Mart? En agissant à titre de consultant qui soutient les clients internes et les pharmaciens-propriétaires affiliés, vous acquerrez une expérience unique au secteur du commerce du détail tout en travaillant pour une marque nationale primée. Vous bénéficierez du Programme d’achat des employés, d’une rémunération concurrentielle et de possibilités d’apprentissage en ligne par l’intermédiaire de SDMU. Prenez en main votre emploi et trouvez d’autres façons de vous soucier de votre travail, de vos collègues, des clients et des membres de la collectivité.

En outre, nous croyons que la conformité aux lois consiste à faire ce qu'il faut. Le respect de la loi fait partie de notre Code de conduite; il renforce ce que nos clients et nos parties prenantes attendent de nous.

Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization.  Accommodation is available upon request for applicants and colleagues with disabilities.

Shoppers Drug Mart/Pharmaprix considère que la diversité culturelle du Canada est une source de fierté nationale et un symbole de force. Nous nous sommes donné comme priorité de refléter la diversité croissante du Canada dans les produits que nous vendons, les gens que nous embauchons et notre culture d’entreprise. Des accommodements sont disponibles sur demande pour les postulants et collègues atteints d’un handicap.