Human Resources Field Manager

Joining our team has its advantages!

•    Flexible schedule to promote work/life balance
•    Telecommuting in hybrid mode
•    Group insurance from the first day
•    Very competitive pension plan
•    Generous holiday policy
•    Personal day
•    Employee Assistance Program
•    Company vehicle provided
•    Free parking
•    Opportunity for professional development
•    Short Term Incentive Eligibility

Summary:
The HR Manager is responsible for managing the Human Resources and Labour Relations functions for a designated group of stores within a geographical district. As a Business Partner, the HR Manager provides support, education, and advice to the operations team on a wide range of matters, including collective agreement interpretation and execution, policy and legislative issues.

There are 2 Human Resources Field Manager positions open under the Metro Banner.
Position location is flexible across Ontario and includes the GTA, Windsor, Ottawa, and Kingston.

Specific Responsibilities:
•    Provide advice, coaching and communication to store operations in all areas of human resources and labour relations i.e., interpretation and implementation of company policies, procedures, legislation, and multiple collective agreements 
•    Support operations with grievance and dispute resolution management, including acting as an advisor to legal counsel at arbitration hearings or other legal proceedings
•    Conduct investigations and resolve complaints regarding breaches of internal policies and laws
•    Build and maintain strong working relationships with assigned client group and business leaders to understand business needs while delivering timely labour and employment solutions
•    Analyze store-specific people needs; recommend, develop, and implement solutions
•    Support the District Manager with absence management, talent acquisition, performance management, succession planning, compensation, onboarding and offboarding 
•    Participate in the development and delivery of training programs
•    Support Health & Safety and operations with accommodation requirements, modified duties and return to work meetings
•    Ensure effective application of HR transactions 

Qualifications:
•    Post Secondary education
•    3 - 5 years of experience as an HRBP or HR generalist
•    CHRL/CHRP designation is an asset
•    Experience in a unionized environment, preferably retail
•    Experience providing advice on labour and employment matters
•    Experience with grievance management and resolution, as well as conducting investigations
•    In-depth knowledge of ESA, Labour Relations Act, Human Rights Code, OSHA and collective agreement administration; working knowledge of Health & Safety Act 
•    Excellent influencing skills and ability to demonstrate sound judgement
•    Highly developed analytical, problem solving, negotiation and conflict resolution skills
•    Ability to communicate effectively with internal and external partners while building strong relationships across different organizational levels
•    Ability to maintain composure in a fast-paced work environment while managing competing priorities for a variety of stakeholders
•    Ability to objectively coach employees and management through complex situations while maintaining a commitment to handling confidential information with discretion and sensitivity
•    Ability to work independently and within a team environment
•    Ability to travel to stores within a geographical district in Ontario with occasional overnight stays

Relationships:
•    Internal: Stores, HR, Health & Safety, Loss Prevention, Labour Relations, Legal and Operations
•    External: Customers, union representatives and various legislative bodies