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Regional ("Area") Human Resources Manager

Securitas Canada Ltd.
Toronto (Region), Ontario
Competitive compensation and benefits package
Closing date
Mar 22, 2023
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Securitas Canada Limited

Regional (“Area”) Human Resources Manager

 Location: North York (Toronto), Ontario

**NEW: January 20, 2023**

Securitas is a global leader in the security industry and has been providing security services since 1899. With over 7,500 employees in 24 offices across Canada, and 370,000 employees globally, we possess the experience and knowledge to offer a broad range of services including: Leading Technology Solutions, Remote Guarding, On-site and Mobile Guarding, and Investigations.

We are seeking a Regional (Area) Human Resources Manager.  We offer a very competitive compensation and benefits package to the successful Candidate.  This role will appeal to individuals that are dedicated to a Professional Human Resources career.

We value diversity and inclusion and encourage all qualified people to apply.

Please email your resume to

The posting will remain open until filled.


The Regional (“Area”) HR Manager role will appeal to full-scope HR Generalists with management experience and are looking to grow their career as a major contributor to a growing and successful Company. You will help enhance the organization's human resources planning, recruitment, on-boarding, training oversight, labour relations, performance management, health & safety, and implement human resources policies and practices. This role will report to the Regional (Area) Vice President, Operations, and the Canadian Corporate Vice President, Human Resources. The Regional/Area HR Manager will manage approx. 7-8 direct reports, such as HR Specialists, Recruiters, and Trainers who support the Region/Area. The successful candidate is also responsible for overseeing and managing several key programs and must be able to display effective interpersonal and leadership skills, such as when dealing with all levels of management, staff and customers.


  • A priority is placed on the Recruitment aspect of the HR portfolio, including working with Operations’ Managers to identify hiring needs, sourcing Candidates through various databases and social media, and ensuring close Leadership and oversight are provided to Recruiters to ensure qualified Candidates are hired to fulfill timely job openings.  This may include occasionally participating “hands-on” in order to meet Client staffing levels if there is short notice, or special events.
  • Direct oversight and management of the Recruiting, Screening, and Training Department for GTA and Southern Ontario.
  • Participate in meetings to provide regular updates to the Area Vice-President and management team with regards to the status of all current openings and any issues filling vacancies.
  • Provides guidance to the various Branch Offices for recruiting, employee relations and personnel development initiatives as part of a comprehensive HR & recruitment strategy.
  • Possesses a working knowledge of using Human Capital Management Systems that assists in the Recruitment and on-boarding functions, as well as related HCM-people maintenance.
  • Provides management oversight and adherence to HR policies and procedures.
  • Serves as a liaison on HR initiatives and issues between HR Corporate, Area Office, Branches, and Shared Services functions, including Employee & Labour Relations, Compensation and Benefits, and Recruiting & Retention efforts.
  • Supports the recruitment team in building platforms that incorporate both traditional media, job fairs as well as non-traditional methods (social networking, networking events, etc.) to build a candidate pipeline matching the customer mix.
  • Provides management oversight/interpretation of HR policies and procedures, and the administration of the Union Collective Agreement.
  • Provides guidance to Branch management regarding coaching staff, retention and/or disciplinary matters.
  • Keeps Area management and staff advised of new Provincial Legislation/Regulations and Company policies related to HR.
  • Ensures compliance with Provincial legislation, WSIB (including RTW Program), Health & Safety and applicable legislation; Manages the respective Area Return to Work Program. Tracks and manages the disability programs (Short and Long Term). Works in conjunction with Corporate HR in this area.
  • Investigates on site accidents and/or critical injuries.
  • Administers employee benefit plans at the local level.
  • Participates in payroll administration (and/or oversight), including the production of ROE’s.
    Manages the Employee Recognition/Anniversary Program.
  • Coordinates Health and Safety meetings and compliance and ensures OHSA is maintained. Prepares and posts JHSC minutes at branch.
  • Ensures required safety equipment is provided to Security Guards on-site when required.
  • Produces spreadsheets/reports pertaining to health and safety, and/or critical incidents.
  • Maintains good relations with the local Union representatives and advises support staff and operations management on the interpretation of collective agreements.
  • Reviews, investigates and responds to grievances; negotiates settlements of appeals and disputes with respect to grievances (may work with HR Corporate for escalated matters).
  • Works in conjunction with the National Corporate Human Resources Department for joint projects, National and Corporate Programs, Policies, and other initiatives, e.g. employee surveys.
  • Able to produce spreadsheets/reports pertaining to training, and recruitment tracking and monitoring. This also includes managing Recruitment Scorecard information in SharePoint.
  • Other duties as assigned.


Human Resources Diploma or related bachelor's degree (or equivalent), and seven (7) or more years of progressive Human Resources responsibility. Working within a union environment and dealing with Labour Relations is an asset. An HR Professional Designation is an asset, e.g. CHRP or CHRL.

A background in the Security or service industry is an asset, but not mandatory.


  • In-depth knowledge of effective HR practices and Ontario legal/regulatory framework in a service industry environment.
  • Presentation and group facilitation skills including adaptation to various audiences such as front-line employees, management and customers.
  • Ability to think strategically and develop innovative solutions.
  • Thorough knowledge of recruiting and on-boarding practices, techniques and sources.
  • Excellent recruiting and interviewing skills.
  • Thorough understanding of standard office procedures and practices.
  • Ability to conduct counseling in routine disciplinary matters.
  • Ability to read, analyze, and interpret various internal and external documents and reports.
  • Ability to write reports, business correspondence, and procedures in a clear and concise manner.  
  • Ability to plan, organize, and display leadership skills in different situations.
  • Ability to interact effectively at all levels and across diverse cultures.
  • Ability to maintain professional composure when dealing with emotional and/or confrontational circumstances.
  • Ability to carry out multiple assignments concurrently, and is results oriented.
  • Ability to be an effective team member and handle projects and deadlines responsibly.
  • Ability to adapt to a changing environment, whether internal or external driven.
  • Proficient in use of computers and various software applications including MS Word, Excel, Email, PowerPoint, and HCM systems.


Experience managing staff; this role has approx. 7-8 direct reports, such as HR Specialists, Recruiters, Trainers, and Admin related.

-    Occasional travel to other Ontario locations may be required from time-to-time.


Please email your resume to

The posting will remain open until filled.

Further information about the Company:



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