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Manager, Human Resources

Employer
Participation House Markham
Location
Markham, Ontario
Salary
Starting at $85000
Closing date
Apr 7, 2023

View more

Sector
Health and Social Services
Function
Generalist
Job Level
Manager
Employment Type
Permanent
Hours
Full time
Designations Required/Preferred
CHRL

You are a people-focused Manager, passionate about championing the advancement of an employee-focused, collaborative, and engaging workforce culture in this union and non-union Not-for-Profit environment. You are also results-focused, driving operational efficiency through value-added HR processes and programs. You will lead the HR function through the development and maintenance of human resources frameworks, policies, and procedures for the organization while providing the hands-on delivery of all HR related programs.

Reporting to the Executive Director, you will work closely with Leaders and Managers in providing thoughtful and intentional employee and labour relations. You will deliver frontline guidance and counsel in all areas of HR, handling various concerns to resolve issues.

What makes you successful in this role? You are respected as a collaborative business partner who believes in what’s possible and supports it with data, facts and analysis. You provide solutions to challenges; support follow-through with facilitation and have a track record of delivering results and meeting commitments as promised. You are proactive, have a strong customer service focus, with quick decision-making skills while maintaining sound judgement on HR related matters. You are a passionate leader who coaches and develops the team to achieve their career goals, fostering a high performance, highly engaged team. You are a clear and concise communicator, influencer and negotiator, able to build and maintain partnerships with managers, leaders and stakeholders. You are agile and adaptable in a fast-paced environment.

Responsibilities

  • In collaboration with the Leadership Team, recommend, develop, and implement a strategic and operational people plan which aligns with the organization’s objectives and ensure achievement of HR operating plans and budgets.
  • Lead day-to-day employee and labour relations including the administration, interpretation and application of the collective agreement, company policies, programs and the handling of internal investigations, complaints/disputes and grievances, as well as the collective bargaining process on behalf of organization. This includes building and maintaining positive working relationships with union stewards and representatives.
  • Lead day-to-day employee relations including policy interpretation, workplace investigations
  • Provide best practice guidance to People Managers and oversee the consistent delivery of HR services to ensure equal opportunity, diversity and inclusion are maintained. 
  • Collaborate and implement organizational efficiencies such as organizational design, business control systems and processes, and HR process improvement.
  • Lead and implement HR programs and policies (professional development, team effectiveness, performance management, new hire onboarding/orientation, ongoing training, retention).
  • Manage all HR policies including ongoing maintenance and continuous improvement to ensure relevance, accuracy, and compliance.
  • Lead the recruitment of talent including developing job descriptions, postings, conducting interviews and liaising with hiring managers, ensuring equitable, diverse and inclusive assessment practices. Oversee health and safety programs and processes to ensure compliance.
  • Lead and oversee compensation strategy, including benefits administration, payroll administration, and annual compensation reviews. Lead and coach HR department employees.
  • Serve as a trusted advisor and collaborator with the leadership team to build, foster and model values, culture and leadership philosophy; ensure this is embedded in all actions, decision making and communications throughout the organization.
  • Stay abreast of best practices in people management and monitor and analyze related legislative, demographic, social and workforce trends and emerging issues, and provide input to the Executive Director.

Qualifications

  • Related education and a Certified Human Resource Leader or Partner (CHRL/CHRP) designation.
  • 5+ years of relevant HR management experience in a generalist capacity.
  • Strong Labour Relations experience a must.
  • Experience in the healthcare sector and a unionized environment preferred.
  • Knowledge of not-for-profit best business practices an asset.
  • Expert knowledge of employment, labour and health and safety legislation.
  • Strong computer proficiency, including Microsoft Office suite and the aptitude to learn new technology.
  • Excellent organizational skills, and ability to prioritize duties and multi-task within a fast-paced environment.
  • A warm, dynamic, and engaging interpersonal style, with a strong ability to develop, grow and nurture professional, productive working relationships with all levels within the organization.
  • Ability to identify organizational needs and to conceptualize, initiate, coordinate, and manage the implementation of solutions in response to the needs.
  • Self-starter, a builder and thought leader with strong initiative, creative ideas, enthusiasm, and focus.
  • Desire to work effectively with and value people of all abilities and backgrounds. Emotional maturity, good judgment, professionalism, respect for confidentiality.
  • Ability to make wise decisions and always represent the organization with honor and integrity.
  • Strong communication skills (verbal and written); listening and presentation skills
  • Some flexible time required for evening/weekend meetings and events.
  • Satisfactory Criminal Reference Check (Vulnerable Persons Sector)

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