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Director, People Services

Employer
Niagara Health
Location
Welland, Ontario
Salary
TBD
Closing date
Mar 23, 2023

View more

Sector
Business / Professional Services
Function
Talent Management / Workforce Planning
Job Level
AVP, Director
Employment Type
Permanent
Hours
Full time
Designations Required/Preferred
None

Full-time position

 

 

 

If you’re an excellent, visionary leader with keen insight, strategic perspective and outstanding experience in a health care or complex public sector leadership role, join Niagara Health—at our Welland Site—as an exceptional game-changer in our Human Resources department.

 

 

 

Reporting to the Executive Vice President, HR, you will provide leadership to support the ongoing development of our strategic directions, and will support the alignment required at all levels to achieve those goals. You’ll be responsible for providing strategic HR advice and leading-edge supports and services to enable all people to realize their potential. You will also be accountable for the critically important functions of people services for employees and volunteers, including labour relations, recruitment, volunteer services, compensation and benefits, central scheduling and occupational health and safety.

 

 

 

As the Director, People Services, you will build a team committed to excellence and customer service, and promote a people-first culture characterized by personal responsibility, accountability, collaboration and professional and ethical conduct.

 

 

 

More specifically, as Director, People Services, you will:

 

  • lead the organization in designing and implementing key HR strategies and practices necessary to attract, manage, engage and retain a superior workforce aligned with the purpose, vision and values of NH. Programs are aligned with legislation and based on best-industry practice. provide leadership to a diverse and skilled team of human resources professionals skilled in management and service delivery. support the achievement of the goals of the HR plan by leading key initiatives and aligning organizational activity with a focus on fostering a people-first culture. evaluate and expand approaches to recruitment of a highly talented workforce, and cultivate a compelling employer brand for NH, both inside and outside the walls of the hospital, aligning all aspects of the organization around the vision and values of the organization. modernize the approach to HR service delivery, and transform HR policies and processes to establish reliable, efficient and easy-to-use services that leverage data and analytics to support decision-making. Better anticipate workforce needs, and expand access to services, enabled by HR information technology and HR processes. Look for synergies between areas of accountability to streamline processes and improve access. enable a positive labour relations climate, working effectively with our union partners and managers. partner with HR managers to drive performance through analysis and performance-improvement methodologies. ensure organizational structures support effective decision-making and high performance. provide strategic oversight to a fair, competitive total-rewards program that is also cost-effective and compliant with legislative requirements and aligned with collective agreements. oversee the central scheduling function to ensure health human resources are scheduled and supported to deliver extraordinary patient care. foster a healthy and safe culture with a focus on shared responsibility and accountability to maintain a safe workplace. ensure ongoing risk identification, evaluation and monitoring. oversee fiscal responsibility for the function, and support the organization's fiscal plans. continuously develop direct reports, using a collaborative leadership style with an emphasis on coaching, mentoring and leadership.

 

 

The Director, People Services will also assume other responsibilities as assigned.

 

 

 

QUALIFICATIONS

 

To join our dynamic team as Director, People Services, you must be an exceptional, inclusive and visionary leader with a pragmatic, common-sense approach and a proven track record in a successful health system or complex public sector leadership role, whose competencies, skills and attributes include:

 

  • Experience in a healthcare, large public sector or other complex environment with sound knowledge of key areas of human resources (e.g., recruitment, rewards, labour relations, occupational health and safety, HR services, human resources technology). Experience implementing programs in a complex organization. Knowledge of strategic and operational planning, the health care system, and marketing, financial and cost- analysis and trends in the health care industry. Strong, well-developed business management skills (strategic planning, budgeting, resource allocation and analytics).

 

 

Proven leadership and team-building skills with a personal presence that inspires confidence and credibility at all levels of NH.

 

  • Proven success in gaining credibility and building trust with senior decision-makers. Ability to influence outcomes and balance competing interests. Excellent oral and written communication skills. A high capacity for developing respectful and supportive interpersonal relationships. Ability to build effective working relationships with a dynamic, professional team. Superior listening skills. Ability to lead by example within the organization and demonstrate accountability for his/her personal behaviours and practices. Proven conflict resolution and mediation skills Tact and diplomacy to be able to operate with sensitive issues and politically charged environment. Customer-oriented focus with a commitment to excellence.

Results Driven Practices

 

  • Ability to identify bold solutions to complex problems, and to capitalize on new ideas, tools and technology. Ability to demonstrate leadership in executing plans in partnership with various partners. Superior analytical, problem-solving and project management skills.

 

 

Sound Judgment

 

  • Ability to balance risks with knowledge and wisdom. Bases all decisions on the well-being of patients and families, fiscally sound practices and the organization's vision and strategic goals. Strong conceptual skills, systems thinking and ability to deal with ambiguity.

 

 

Education and Experience

 

  • Master's degree in Human Resources, Business, Organization Development or a related field preferred. Ten plus years of progressive leadership experience in Human Resources or a related field. Active affiliation with appropriate Human Resources networks and organizations.

 

 

NOTE:

 

  • Vaccines (COVID-19 and others) are a new hire requirement of the job, unless you have an exemption based on a medical ground or on a ground pursuant to the Ontario Human Rights Code.

 

 

Discover a team environment of Extraordinary Caring – and great quality of life

 

 

 

Niagara Health is a regional healthcare provider with multiple sites and a growing network of community based and virtual services.

 

 

 

We believe that every person in our region deserves to live every day of their life in the best health possible. As a community-based academic centre, our focus on teaching and learning, research, innovation and partnership propels us to continually improve care and make a difference in people’s lives.

 

 

 

Our team is made up of more than 7,300 employees, physicians and volunteers whom we count on to deliver Extraordinary Caring. Every Person. Every Time. Our Accreditation with Exemplary Standing is a clear demonstration of the team’s commitment to the highest safety and quality standards.

 

 

 

We provide a full range of acute care hospital services to the 450,000 residents across the Niagara region, and we are one of the few hospitals in Ontario that own and operate a long-term care facility.

 

 

 

Creating a healthy community is a collaborative effort. The courage and hope demonstrated by so many during the COVID-19 pandemic inspire us to continue to work with community partners to improve the health and well-being of our region.

 

 

 

To join Niagara Health is to spend more time enjoying life than commuting. Nestled between Lake Ontario and Lake Erie, and best known for its tourist attractions, the area offers great geographical advantages.

 

 

 

Our hospital sites are located in thriving communities, where affordable housing, a myriad of recreational and cultural activities, and diverse settings make both family and single living a rewarding experience.

 

 

 

For more information on Niagara Health, visit www.niagarahealth.on.ca. Please apply online, Thursday, March 23th, 2023, at https://careers.niagarahealth.on.ca/erecruit/VacancyDetail.aspx?VacancyUID=000000029460

 

 

 

Join us on twitter @ nhscareers

 

 

 

We are especially interested in connecting if you…

 

  • Value diversity, equity and inclusion; Are excited about being part of a respectful and hard-working team in the beautiful Region of Niagara; Identify as a member of one or more of the following groups: equity-seeking group, Indigenous persons, persons with disabilities, persons of diverse sexual orientations and gender identities and all others who may contribute to the further diversification of ideas; Have a background or expertise in the healthcare environment, supporting patient care and providing extraordinary customer service.

 

 

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Niagara Health will provide accommodations through the recruitment process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

 

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