Director, Human Resource Business Partnerships (Hybrid) – Green Shield Canada

ABOUT US:

Logic Executive Search & Workplace Solutions is proud to be partnering with Green Shield Canada in the recruitment of a Director, Human Resource Business Partner (Hybrid – Windsor, Toronto, Montreal, Quebec City).

Green Shield Canada is revolutionizing the healthcare industry as part of our mission to ensure better health for all!

In 1957, our founder, pharmacist William Wilkinson, witnessed a mother sacrifice her health by forgoing her own medicine to ensure she could afford a prescription for her sick daughter. Her knew there had to be a better way! He introduced North America’s first prepaid drug plan, and Green Shield was born as a not-for-profit health benefits provider that re-invested its earnings to support better health for all Canadians.

Today, we follow in the footsteps of our founder as we continue our pursuit of a better way. No longer just a traditional health and dental benefits provider, Green Shield is now the first integrated health services organization in Canada that is both a payer (offering insurance, administering benefits, and paying claims) and a provider (offering medical, mental health, and pharmacy services).

This means we can uniquely offer:

• Direct access to real time professional health services
• Convenience to engage our services anywhere, anytime, effortlessly
• Integration of our services, creating a seamless experience
• Improved health outcomes via preventative care and treatment, and data driven insights

This evolution also deepens our social mission through both financial support and the direct delivery of services to support local communities and underserved populations across Canada.

THE ROLE IN A NUTSHELL

An integral member of the Sr HR Leadership team, the Director HR Business Partner will act as a mini CHRO for each of their client areas, and the key point of contact for Executives, Vice Presidents and Directors. They will be responsible for driving stronger talent management in support of desired business outcomes through people related strategies, by requesting, informing, and leveraging HR solutions that are built by the Communities of Expertise (COEs). HRBPs will be accountable to direct the business on people strategies and talent decisions.

ABOUT YOU

Through a commercial mindset, you thrive on curiosity to sense workplace and workforce trends, patterns, and sentiments to anticipate workforce needs. With speed and agility, you cultivate better, faster, and more accurate business decisions. You question everything and leverage data, insights, business drivers and the external landscape to anticipate disruptors and opportunities to stay ahead of human capital risk factors, while sustaining and elevating employee experience. You challenge yourself and others to constantly come up with better and often bolder and disruptive solutions. You are comfortable partnering with and influencing senior leadership to create alignment and deliver results. You want to create value and impact the direction of your client’s business priorities through:

Strategic Consulting and Advisement: Provide advice and counsel to Sr leaders regarding HR policies, best practices, and continuous improvement initiatives to enable leaders to increase engagement and performance.  Act as a change agent by supporting innovation and organizational change from the planning and development phases to completion. Through always-on sensing, detect opportunities that can turn into strategic initiatives for the business.

Collaboration: Collaborate closely with Sr leaders as a trusted advisor and maintain a thorough understanding of the client group’s business strategy to inform what talent initiatives are necessary to drive business success. Work with the business to develop talent requirements/initiatives to support and evolve the function’s operating model, talent and culture.

Strategic Talent and Performance Management: Provide strategic HR advisement to client groups leveraging support from the COEs, ensuring we have a solid approach to confirming we have the right talent in the right roles, with programs and support in place to develop the right skills & competencies for current and future roles. Exercise empowerment to influence appropriate talent decisions to drive outcomes over activity.

HR Products and Programs: Deliver on all HR cycles and business initiatives while providing an exceptional employee and leader experience. Focus on fostering a diverse, inclusive, respectful, high-performing, and empowered organization by working with the COEs along with the leaders to ensure all HR practices and programs are in place and well understood.

Insights and Analytics: Evolve the capability to be even more strategic in sharing data/trends with the business as well as coaching and enabling them to do better with action planning from their annual engagement survey results and other employee experience indicators.

Project Management: Focused on execution that delivers on business goals. Draw out the end-to-end process, using agile planning to break work down into sprints with clear deliverables, roles and responsibilities, and accountabilities, with retrospective reviews for lessons and insights.

Coaching: Coach and guide business leaders holistically on all things talent, team effectiveness, ways of working, and people management skills.

WHAT WE’RE LOOKING FOR

• Post-secondary education in business and/or human resources management
• A minimum of 10 years of experience in a progressive, Human Resources leadership role with experience working in a unionized environment
• Commercial mindset, bringing business acumen and strong understanding of our product-led business to deliver with speed and responsiveness
• Highly developed critical thinking, analytical and problem-solving skills
• Excellent communication skills (both written and verbal)
• Project management experience
• Proven experience as a change agent
• High energy and ability to work independently
• Track record of building effective relationships and partnering with stakeholders in a highly collaborative manner (GSC Senior Leadership, Union Partners, and Employees) to build consensus and assure achievement of goals
• Inclusive leadership approach and a high value on diversity, inclusion and equity in the workplace
• Ability to occasionally travel
• Bilingualism (English/French).  French language proficiency is preferred.

NICE TO HAVE

• Certified Human Resources Professional designation (CHRP or CHRL)
• Change Management Certification
• Experience in the health insurance industry