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Director, Corporate Services

Employer
HKPR Health Unit
Location
Port Hope and/or Lindsay, Ontario
Salary
Salary Grid 2023 - $119,450 - $136,515
Closing date
Mar 29, 2023

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Sector
Health and Social Services
Function
Administration
Job Level
Head, VP, Managing Director
Employment Type
Permanent
Hours
Full time
Designations Required/Preferred
CHRP

As the most senior management staff of the Corporate Services Division, the Director is accountable to the Medical Officer of Health (MOH) for the provision of the Health Unit’s corporate services in order to support the Requirements and Protocols of the Ontario Public Health Standards (OPHS) 2018.
These services include administrative, supervisory and managerial support, human resources, labour relations, financial management, facilities management, information technology, and adherence to relevant privacy legislation.
As a member of the Health Unit Executive Committee, the Director is accountable to the MOH for providing leadership in the operation and administration of the Health Unit, and ensuring staff work within the appropriate scope of practice.
The Director regularly encounters differing complex problems requiring judgment to identify and analyze alternative courses of action and apply them to new solutions or applications.
Direction is to be sought when solutions to problems are not apparent and/or the potential for and consequences of errors are high.
The position involves travel and variations of the working day.


Duties and Responsibilities
As a member of the Executive Committee, the Director:
• Actively participates in establishing the strategic direction and priorities of the Haliburton, Kawartha, Pine Ridge (HKPR) District Health Unit.
• Ensures the implementation and monitoring of the strategic direction in the Corporate Services Division as well as across the organization and may lead initiatives in the organization related to priorities or organizational issues.
• Has responsibilities for and communicates on behalf of the Corporate Services Division while maintaining an organizational perspective on all issues brought forward to the Executive Committee.
• Participates in recommending, developing and approving organizational policies and procedures.
• Fosters a culture at HKPR District Health Unit that embodies the values of the organization and promotes effective communication and collaboration in the organization.

As Director of the Corporate Services Division, the Director:

Division Administration
• Leads the operation and administration of the division.
• Generates regular, timely, complete and accurate records and reports to adequately reflect the general operation of the division, and other reports as required by the MOH.
• Ensures the creation, maintenance, and communication to division staff of a divisional policy and procedure manual.
• Conducts performance management of assigned management and front-line staff in accordance with the HKPR District Health Unit Employee Performance Tool and Guidelines as well as relevant policies and procedures.
• Is accountable to the MOH for the financial management of the division including determining resource requirements, making optimum use of resources, and administering the divisional budget.
• Reviews and approves division emergency preparedness and response plans (Business Continuity and Continuity of Operations) and ensures their communication to division staff, Management and Executive Committees, and the MOH.
• Chairs regular division meetings and other meetings as needed with assigned Management and front-line staff and others as appropriate for the purpose of ensuring the effective and efficient delivery of divisional programs and services.
• Ensures divisional programs and services are compliant with the Provincial Infectious Diseases Advisory Committee’s relevant best practice documents.
• Ensures staff work in a safe manner and ensures a healthy and safe working environment as required by Occupational Health and Safety legislation.
• May be required to share in and/or manage 24-hour on call responsibilities as assigned.

Human Resources
• Oversees a human resource strategy which considers the competencies, composition and size of workforce and includes initiatives for the recruitment, retention, compensation, wellness, and professional development of the Health Unit workforce.
• Provides oversight and direction for Health Unit employment activities including but not limited to hiring, orientation, retention, performance management, personnel record maintenance, student placements, and maintenance of position descriptions.
• Oversees the management of the Health Unit payroll, benefits and pension plans.
• Oversees the development of succession planning and career planning for all Health Unit management positions.
• In consultation with the Executive and Management Committees and the Board of Health (BOH), participates in labour relations matters including but not limited to, negotiation, implementation, interpretation, and continuous review of collective agreements and related grievance management and workplace complaints and investigations; consultation and support to the Management Committee and BOH; ensuring compliance with all applicable employment/labour relations legislation; and liaising with legal counsel as necessary.
• Ensures adherence of assigned Management and front-line staff to collective agreements with local bargaining units of the Canadian Union of Public Employees and/or the Ontario Nurses Association.
• Functions as privacy lead for the organization.
• Provides oversight for Occupational Health and Safety and ensures workplace health and safety concerns are addressed within required time frames and according to current legislative requirements.


Financial Services
• Oversees the development, maintenance, submission and reporting of organizational budgets for all programs administered by the BOH and ensures compliance with current funder requirements and generally accepted accounting standards.
• Oversees and directs financial planning and analysis, including audited financial statements, and submission of approved statements and reports to the BOH and funders.
• Ensures adherence to Ministry of Health, BOH and auditor’s requirements and/or recommendations with respect to quotations and requests for proposals, and subsequent procurement, storage, distribution and payment activities for equipment, supplies and services including appropriate inventory reporting.
• Oversees the development and maintenance of policies and procedures to ensure financial integrity for procurement, banking, and payroll services, through the establishment and ongoing maintenance of a system of strong internal controls


Facilities and Information Technology
• Oversees the provision of adequate facilities to provide for efficient program delivery including ongoing review and updating of leases, property and facility maintenance and cleaning, and liaising with landlords as necessary.
• Overall responsibility for building security and alarm systems management.
• Oversees the development and maintenance of inventory of property, contents and equipment.
• Ensures the provision of appropriate insurance coverage as directed by the BOH and in consultation with insurers including but not limited to liability, malpractice, errors and omissions, cyber, and property insurance.
• Oversees Information Technology services, including vendor management, maintenance and security of the network and computer and technology infrastructure, software and databases, and other information technology functions.


Risk Management
• Oversees the development, maintenance, and reporting of an organizational risk management system.
• Ensures a Business Continuity Plan (also known as Continuity of Operations Plan) is established and maintained for the organization including appropriate training of Management and employees and communication of the plan.


Professional
• Maintains competency by attending appropriate continuing education workshops, conferences and seminars, through private study and/or participation in networks as approved by the MOH, and in accordance with Regulated Health Professionals Legislation as applicable.
• Incorporates a system of continuous quality improvement in assigned programs and services.
• Maintains effective working relationships with Health Unit staff, and personnel of other community agencies.
• Liaises with Ministry Consultants, elected and appointed Officials, other health units, provincial organizations, and other agencies in consultation with the MOH.
• Represents the Health Unit and/or division on committees, Boards and task forces as appropriate and as approved by the MOH.
• Works in accordance with the National Standard of Canada for Psychological Health and Safety in the Workplace
• Consults with the Chief Nursing Officer on matters related to professional practice.


Physical
• Performs work in an environment (primarily indoors) with little to no exposure to disagreeable conditions or hazards.
• Does light physical activity of long duration and medium physical activity of intermediate duration.
• Performs work involving almost continuous periods of mental, visual and/or auditory concentration of intermediate duration and/or frequent periods of long duration.
• Detects and works toward eliminating health hazards in all assigned areas.

Qualifications
1. Education
• Master’s degree (or current enrolment in a Master’s degree program with completion of the degree within two years of hire to the Director position) in Business Administration, Health Administration, or Public Administration, or combination of education and experience related discipline
• Accounting designation (CPA), required
• Certified Human Resources Professional (CHRP), required
2. Experience
• Minimum of five years senior management experience in public health or related field
• Minimum of five years management experience related to finance, required
• Minimum of five years management experience related to administration, human resources in a unionized environment, and information technology, preferred
3. Other
• Demonstrated thorough knowledge and application of relevant legislation, regulations and standards
• Proficiency in the knowledge, skills and attitudes required for the role of Director including demonstrated interpersonal skills and high emotional intelligence
• Demonstrated knowledge of the OPHS 2018
• Valid Ontario driver’s license and access to a vehicle
• Current and satisfactory Criminal Records Check and Vulnerable Sector Check
• Proof of immunizations required by HKPRDHU
• Satisfactory completion of Health and Safety certification and Basic Emergency Management training within one year of hire
• Satisfactory completion of probationary period (6 months)

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