This job has expired

You will need to login before you can apply for a job.

Human Resources Business Partner

Home and Community Care Support Services - Central
Markham, Ontario
Closing date
Sep 29, 2023

Home and Community Care Support Services Central is responsible for delivering home and community care support services for over 1.8 million people living in northern Toronto, parts of Etobicoke, York Region and South Simcoe County. We work with people of all ages to ensure they can make informed choices about their care, when and where they need it, and we also provide useful information about local community support service agencies, and link people to these providers to arrange services.




Are you an experienced Human Resources professional looking to advance your career in a professional practice that cares for others – and for you? You’re looking in the right place.




Reporting to the Director, Human Resources, you will work closely with leaders of a client group to build capabilities, plan and manage talent, and develop approaches that achieve shared organizational objectives. As an HR Business Partner (HRBP), you will play a hands-on role in providing full-spectrum Human Resource support, including labour relations consulting and advice, health and safety, employee wellness, benefits administration, and talent planning, development and management. Along with acting as a lead in providing subject matter expertise for specific Human Resources functions, including Labour Relations, and Diversity and Equity, you will play a critical role in executing our people strategy initiatives, providing outstanding internal customer support, and driving HR functional excellence and process improvement.




• Provide employee and labour relations guidance to leaders and staff on interpretation and application of policies and procedures, the collective agreement and employment-related legislation.

• Provide guidance, coaching and resources to leaders related to performance and attendance management processes, including situations requiring discipline or discharge.

• Participate with leaders, as necessary, in the resolution of employee and labour relations issues.

• Act as an investigator in the complaint management process, including performing routine workplace investigations and making recommendations for resolution.

• Provide labour relations support, including grievance and arbitration preparation and research regarding human resources and labour relations issues and trends.

• Support the maintenance of HR policies and procedures incorporating ever evolving best practices.

• Develop, recommend and implement innovative quality human resources strategies/programs to support the recruitment and retention of top talent, participating in full cycle recruitment, as required.

• Support routine and ad hoc data collection and reporting to be used in strategic planning and for other organizational/provincial initiatives.

• Research, develop and maintain job descriptions and competency models to ensure roles and responsibilities are clearly defined, support job evaluation, and manage the documentation integrity of job descriptions.

• Support the Disability Management Specialist in the administration of Disability Management Programs, WSIB claims, accommodation and return-to-work planning, as required and appropriate.

• Incorporate organizational development and change management principles in communications with leaders and staff.

• Working closely with the JHSC, recommend evidence-based strategies and programs that support the ongoing evolution of a healthy workplace, and monitor progress and outcomes of health and wellness initiatives and the impact that they have on key organizational goals.




• University degree in Business Administration, Human Resource Management, Industrial or Labour Relations or a related discipline.

• CHRP or CHRL designation, preferred.

• A minimum of three (3) to five (5) years of progressive Human Resources experience in a formal advisory or partnership role, with proven success as a Human Resources Generalist.

• Experience in a unionized environment, preferably in Healthcare or the Public Sector.

• Sound knowledge of human resource practices, theories, trends and employment legislation in order to provide professional guidance and direction.

• Comprehensive knowledge and understanding of labour relations and contract administration.

• Exceptional relationship-building and facilitation skills to successfully motivate, coach, educate and negotiate, with a demonstrated ability to influence positive change.

• Excellent listening and reading comprehension skills in order to interpret, assess the significance of, and retain information communicated verbally and in writing.

• Critical thinking and information-seeking skills that contribute to effective workplace investigations.

• Highly self-directed approach, with strong collaboration and conflict resolutions skills.

• Strong planning/organizational skills with the ability to be highly flexible and adaptable in order to manage multiple complex issues and competing priorities simultaneously.

• Discretion, judgement and ability to deal with highly confidential information, sensitive issues and emotional situations.

• Demonstrated proficiency with modern office technologies, including database software, reporting programs and workforce data management.


What do we offer?


We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: 


  • Attractive comprehensive compensation packages and benefits Valuable development opportunities Membership in a world-class defined benefit pension plan

Who are we?


We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.


Why join us?


If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home. Please apply online, with your resume and cover letter, at OR send your resume and cover letter by e-mail, quoting Posting #2023-150, to

Home and Community Care Support Services Central is committed to providing support to applicants with disabilities throughout the recruitment and selection process. Candidates requiring accommodation should advise Human Resources. Support will be provided in accordance with the applicant's needs and in accordance with the Ontario Human Rights Code and the Accessibilities for Ontarians with Disabilities Act.


Equity, Inclusion, Diversity and Anti-Racism Commitment


Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants.


We thank all applicants for their interest; however, only those selected for an interview will be contacted.


Sign in to create job alerts

Sign in or create an account to start creating job alerts and receive personalised job recommendations straight to your inbox.

Create alert