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Director of Human Resources & Employee Experience

Employer
AutoIQ Dealership Group
Location
Oakville, Ontario
Salary
Lucrative compensation plan, full benefits, employee purchase plans and company discounts.
Closing date
Oct 13, 2024
View moreView less
Sector
Automotive Services
Function
Organizational Effectiveness / Culture
Job Level
AVP, Director
Employment Type
Permanent
Hours
Full time
Designations Required/Preferred
CHRP

AutoIQ Dealership Group is looking for an accomplished HR professional to fill the dynamic role of Director of Human Resources & Employee Experience for the group. AutoIQ Dealership Group consists of 8 dealerships across central, southern and northern Ontario with central offices in Oakville, Ontario which would serve as your home office.

The Director of Human Resources & Employee Experience will champion the company’s HR and Employee Engagement strategy and work collaboratively with managers and other key stakeholders to centralize people operations across our dealerships. The successful candidate will lead from the front, impacting and influencing multiple stakeholders by building strong relationships within the organization. They will lead the visioning and execution of the Employee Engagement Strategy and all touchpoints of the employee journey, including, Hiring & Onboarding, Training, Development & Performance Management, Employee Relations, and Compliance. In this role, you will work directly with the Management Team at our dealerships to provide direction and consultation on all areas that impact people and culture. Additionally, you will be supported in day-to-day recruitment, fractional HR, Compliance and Health & Safety elements by our HR Services Business Partners provided by HR4’s HR Services Team.

The ideal candidate for this position should have exceptional work ethic, embody strong leadership skills, and have excellent and forward-thinking HR acumen to oversee the group’s Human Resources initiatives. They embrace integrity and always act in the best interest of the company. They are hands-on and as such have a strong presence in each Dealership on a regular basis. To be successful, the Director of Human Resources & Employee Engagement should exhibit strong problem solving and decision-making skills.   

Greatness requires executing with excellence at each stage of the Employee Journey within AutoIQ Dealership Group. Accordingly, the Director of Human Resources & Employee Experience will execute on: 

Employee Engagement:

  • Provide thought leadership within the Employee Engagement space, including but not limited to areas of work-life balance, the emerging trends for the flexible workplace and hours and next generation retention strategies.
  • Regularly take the pulse on the culture and work with key stakeholders to close the gaps.
  • Coach and mentor new managers establishing best practices from day one.

Hiring & Onboarding: 

  • Continually champion the development and implementation of creative ways to attract top talent. 
  • Closely monitor metrics that influence the attraction, recruitment, and the engagement of all employees. 
  • Oversee the recruitment and hiring process facilitated by our HR Partner, HR4 Recruitment Services, and ensure the team is meeting the needs of the dealerships within the group. 
  • Utilize the HR4 applicant tracking system as the tool to manage and to efficiently expedite the hiring process from job posting through to offer letter. 
  • Executing on an impactful new hire onboarding process that ensures employees feel at home from day one. 

Training, Development & Performance Management: 

  • Champion the training and development of all employees and provide guidance to managers in building and implementing programs that make a difference in service quality and delivery. 
  • Effectively administer the performance management process, including managing low performers and recognizing and developing high performers. 
  • Recommending strategies to motivate, engage and retain employees. 
  • Promoting HR programs and initiatives to create a more efficient workplace. 
  • Advising and consulting with management regarding progressive discipline and terminations. 

Employee Relations: 

  • Trusted advisor to Managers and Employees on a day-to-day basis for all HR related topics.  
  • Conducting investigations where necessary. 
  • Advocating for employee wellness that mirrors the vision, values, and goals of the company. 
  • Communicating special events, perks, and contests to employees. 
  • Working with management to provide recognition to employees for achieving significant milestones, accomplishments, and exceptional performance. 

Compliance:

In collaboration with our HR4 HR Services Business Partner(s):

  • Maintaining employee files and records electronically using the company’s Human Resources Information System (HR4).
  • Developing and implementing HR policies and procedures, including maintaining and updating the Employee Handbook.
  • Keeping abreast of and ensuring compliance with labour laws and regulations, i.e., Employment Standards Act and Occupational Health and Safety Act.
  • Preparing standardized documents and letters. 
  • Other duties as required and delegated by management. 

Essential Competencies: 

  • Integrity 
  • Initiative 
  • Agility and Adaptability 
  • Emotional Awareness 
  • A Willingness to Learn 
  • Results Orientation 
  • Ability to see the opportunities 

Requirements: 

  • CHRP designation  Bachelor's degree in Human Resources, Business Administration or related field 
  • 8+ years of progressive Human Resources and managerial experience 
  • Proven expertise in Strategy Implementation, HR management and Organizational Development.
  • Experience working in the automotive industry in a dealership setting considered an asset 
  • Efficient HR administration and people management skills 
  • Thorough understanding of relevant employment/labour laws 
  • Excellent written and verbal communication skills 
  • Ability to work comfortably under pressure and meet strict deadlines 
  • Strong computer literacy with good working knowledge of MS Office and HRIS 
  • Good understanding of general HR policies and procedures 
  • Embody core values of integrity, diversity and innovation 

Perks & Benefits: 

When you join our team, you’ll enjoy a collaborative, family-like atmosphere, a lucrative compensation plan, full benefits (i.e., health, dental, etc.), employee purchase plans and company discounts, and so much more! Our goal is to ensure that you experience the best that a career in the automotive industry has to offer. 

If you’re looking to further your career with a growing organization where you can use your knowledge, skills, and talents, AutoIQ Dealership Group is the place for you!  

We thank all applicants for their interest; only candidates selected to proceed in the recruitment process will be contacted. 

AutoIQ Dealership Group is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please indicate this in your cover letter. 

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